Terms and Conditions

End User Service Agreement

This agreement is made between 1300 Love It Pty Ltd ACN 154 538 851 trading as SkinLovers (“SkinLovers”) and you.

When you use or access the SkinLovers Services, you agree to be bound by these Terms and any policy or document incorporated into these Terms by reference. SkinLovers reserves the right, at its discretion, to change or modify these Terms, including fees and service charges, at any time, by updating these Terms on this website or by email. You agree to review these Terms regularly to ensure that you are aware of any such changes or modifications. If you find these Terms unacceptable at any time, please discontinue using the SkinLovers Services. If you continue to access or use the SkinLovers Services after changes are made, you agree to be bound by such changes.

1.             Definitions:

(a)           “SkinLovers Services” may include:

(i)         Product and related Product sales

(ii)           SMS and Email notifications

(iii)           Web and Desktop software

(iv)           any other services agreed between SkinLovers and you and that agreement is incorporated into these Terms by reference;

(b)           reference to “you” means you and includes any other person or entity you permit to use or access the SkinLovers Services;

(c)            the use of “SkinLovers” or “we”, “us” or “our” means SkinLovers or any person, agent or independent contractor that we may in our discretion involve in the provision of the SkinLovers Services;

(d)           reference to “Terms” or “Agreement” means this agreement and the terms and conditions contained in this agreement which govern the use of the SkinLovers Services and includes any additional terms which may apply to the specific services provided to you;

(e)           “including” is to be taken to be followed immediately by the words “but not limited to”;

(f)            the singular includes the plural and vice versa;

(g)           if any word or phrase is defined any other grammatical form of the word or phrase has a corresponding meaning.

 

2.             SkinLovers Services:

 

(a)           SkinLovers will provide the SkinLovers Services to you on these Terms and for that purpose SkinLovers grants to you a non-exclusive, non-transferable, revocable licence to access and use the SkinLovers Services and you agree to use the SkinLovers Services in accordance with these Terms.

(b)           You must be a registered user to access the SkinLovers Services. You are responsible for keeping your password and account details secure. You will be solely responsible and liable for any activity that occurs under your user name.

 

(c)            You must ensure that each person having access to the SkinLovers Services is authorised by you to use the SkinLovers Services and is using the SkinLovers Services only in accordance with these Terms.

(d)           SkinLovers may engage third parties to provide any of the SkinLovers Services.

(e)           You may be restricted from accessing the SkinLovers Services if you are in breach of any of these Terms, in the opinion of SkinLovers.

(f)            You authorise and direct SkinLovers to relay your messages. You agree to receiving messages. You acknowledge and agree that SkinLovers neither endorses the content of any messages you send or receive nor assumes responsibility for such content. You agree to all your messages being stored on your behalf by SkinLovers. SkinLovers will keep all messages strictly confidential in accordance with these Terms.  A “message” is a communication which may include data and information, and such data or information may come within the provisions of the Privacy Act 1988 (Commonwealth) (as amended) and you expressly agree to comply with the provisions of such Privacy Act and to expressly obtain permission from the person who provides you with such information, to forward that information to SkinLovers for relaying and/or storage by SkinLovers.

(g)           Other provisions may govern your use of the SkinLovers Services and if so, may be contained in any communication or registration conditions by or with SkinLovers and are incorporated by reference into these Terms.

 

3.             Your responsibilities:

 

(a)           You are solely responsible for your conduct, your data related to the SkinLovers Services and for the content of your messages through the SkinLovers Services and you agree to indemnify and keep indemnified SkinLovers from any loss, cost, liability, and expense arising from or related to your data, messages, content, your use of the SkinLovers Services, or your breach of these Terms.

(b)           You are responsible for your own equipment and Internet Services required to access the SkinLovers Services.

(c)            You agree to use the SkinLovers Services in compliance with all applicable laws, rules and regulations.

(d)           You agree not to, and not to allow third parties to:

(i)             use the SkinLovers Services for any other purpose than as specified in these Terms or other document incorporated by reference;

(ii)            use the SkinLovers Services for any indecent, illegal or immoral purpose or for any purposes which could be construed as indecent, illegal or immoral or which may create a liability for SkinLovers or compromise, disrupt or interfere with the SkinLovers Services to SkinLovers or other persons;

(iii)           sell, sublicense, lease, rent, loan, transfer, or distribute the SkinLovers Services or any part thereof to any third party and any attempt to do so is void;

(iv)           change, modify, adapt or prepare derivative works from the SkinLovers Services;

(v)            decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any software relating to SkinLovers Services;

(vi)           extract any part of the SkinLovers Services for use in other applications;

(vii)          erase, remove, obscure, or alter SkinLovers’s or any third party’s trademarks or copyright notice or other proprietary rights notice affixed to or contained within or accessed in conjunction with or through any of the SkinLovers Services or us the SkinLovers Services or data or materials retrieved from the SkinLovers Services in any manner that may infringe the copyright or proprietary interests therein or third party rights;

(viii)         intercept (or attempt to) email or other communications not intended for you;

(ix)           send emails to others for any purpose other than personal communication, including to advertise or offer to sell unsolicited goods or services, use as a mass unsolicited distribution medium to communicate a generally unsolicited message, or send unsolicited messages through third-party mail servers in order to relay your email or hide the origin of your email to others, send messages that contain material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless you own, have the right to or control such files or send messages that contain a virus or corrupted data or any similar activity;

(x)            transmit any message which is harmful, threatening, abusive or hateful;

(xi)           use the SkinLovers Services in a manner that adversely affects the availability of its resources to others or cause incidents which disrupt the SkinLovers Services; or

(xii)          purport to be an employee or agent of SkinLovers, unless you are;

and in relation to any such occurrence, SkinLovers reserves the right to take such action as it thinks fit without notice to any person, including terminating this agreement with immediate effect.

(e)           You expressly agree that SkinLovers may copy and store your data as part of the SkinLovers Services.

(f)            You agree that you are responsible for the results obtained from the use of the SkinLovers Services.

(g)           You represent that you are at least 18 years of age and that you have the legal right and ability to enter into this Agreement. You agree to be responsible for all charges resulting from use of your account by any person in relation to the SkinLovers Services, including unauthorised use prior to you notifying SkinLovers of such unauthorised use.

 

4.             Information and communications:

 

(a)           To inform you of the availability of new services, subscriptions or products from time to time, or information which may be of interest to you, or to notify you of a charge to or any information relating to your account, SkinLovers will send you correspondence by SkinLovers secure messaging, email or fax. You agree that SkinLovers may send you correspondence to the addresses notified by you to SkinLovers. You agree to receive such correspondence. If you do not want to receive this correspondence, please advise us in writing.

(b)           You agree to provide a valid phone number, email address or other delivery location.

(c)            You agree to allow SkinLovers to store and use your contact information, including names, phone numbers, and email addresses. Such information will be used in connection with our business relationships, and may be provided to contractors, business partners, assignees, and associates for uses consistent with their collective business activities, including communicating with you for processing orders, for promotions and similar activities and you agree that SkinLovers may share this information with such persons.

 

5.             Registration and payment:

 

(a)           You must register to use the SkinLovers Services. Registration is not transferable. Your account will be activated after your registration has been received. You will be notified by SkinLovers once your subscription has been activated.

(b)           You must pay to SkinLovers the price for each charge included in the SkinLovers Services in accordance with SkinLovers’s current price list or as quoted by SkinLovers and any third party costs incurred by SkinLovers on your behalf.

(c)            SkinLovers reserves the right to vary the prices for the SkinLovers Services from time to time.

(d)           You must pay SkinLovers in full before delivery of the SkinLovers Services.   Additionally, SkinLovers may, without waiving any other rights or remedies to which it may be entitled, decide to suspend or cancel your account without notice.

(e)           You agree to pay all fees and charges applicable to your account. All charges payable under these Terms are exclusive of GST and you agree to pay any GST on any supply made under these Terms, to SkinLovers at the same time you make the relevant payment. “GST” means the goods and services tax as specified in A New Tax System (Goods and Services Tax) Act 1999 (Commonwealth) and any amendments thereto. SkinLovers will forward a tax invoice to you which complies with such Act.

(f)            Payment must be made by credit card and you are authorising SkinLovers to charge your credit card for the fees and charges for the SkinLovers Services as and when you place each individual order.  For this purpose, you agree to provide current credit card information (and update such credit card information from time to time as required) during the provision of the SkinLovers Services, and failure to do so may result in the immediate cancellation of your account without notice.

(g         It is your responsibility to ensure that sufficient funds are available in your nominated credit card to meet a drawing as it falls due. If credit card payments fail, and a payment cannot be processed in accordance with these Terms, your SkinLovers Service account may be suspended. Should this occur, we reserve the right to arrange with you an alternative payment method before your SkinLovers account will be reactivated.

(h)           You may cancel your account at any time by contacting Skin Lovers in writing cancellation request by forwarding such request to Skin Lovers.

(i)             SkinLovers may, from time to time, modify it’s terms, including the price, new charges, content or nature of your account, upon notice to you of such modification. Any notice of the modification may be provided by SkinLovers by email or by publishing the changes on its web site and you are responsible for regularly viewing such information on SkinLovers’s web site so as to obtain timely notice of any such changes. You may terminate your account for access to the SkinLovers Services immediately upon notice to us within 10 days following notice of a change in terms if any change is unacceptable to you, otherwise continued use of the SkinLovers Services beyond the 10 day period constitutes acceptance by you of such change.

(j)             In addition to any other provision contained in these Terms, you agree that SkinLovers may share certain information about you with our associates or contractors who are responsible for handling your account or performing other services that you require, including relating to the update of your credit card expiration date and credit card account number.

 

6.         Shipping, Refunds and Return of Goods

 

(a)               The goods purchased will be shipped to the shipping address provided within 5 days of receipt of your order and confirmation of payment providing the requested product/s is in stock.  If the goods fail to arrive within 10 days you must notify SkinLovers so a trace can be initiated.

(b)              All orders are sent via Express Post and a tracking number will be emailed once the order has been dispatched.

(c)               Please contact us regarding international orders.

(d)               Items marked Special Order may not always be available and may take longer to be delivered.

(e)               All deliveries will display our company name, SkinLovers, as the sender on the delivery packaging.

(f)               SkinLovers is not liable for any items that are lost in transit or for incorrect mailing addresses provided. It is your responsibility to ensure correct details are provided with every order placed.

(g)              Exchanges or refunds will not be given as a result of skin reactions to products purchase.

(b)           If you wish to be refunded for goods purchased, you must notify Skin Lovers in writing within 30 days of the purchase date.  A full refund minus postage costs will be given providing the goods are received undamaged and returned within 45 days of the purchase date.

(c)           In the event of the goods being received in a damaged state, you must notify Skin Lovers immediately and return the goods to Skin Lovers.

 

 

7.         Confidentiality:

(a)           Skin Lovers agrees to use its best endeavours to hold in strict confidence any private and confidential information supplied by you. Each party (called “Receiving Party”) covenants with the other party (called “Disclosing Party”) that it will keep confidential the Confidential Information of the Disclosing Party to which the Receiving Party obtains access as a consequence of entering into this Agreement and that it will take all reasonable precautions to protect such Confidential Information from any unauthorised use, disclosure or copying. Upon termination of this Agreement or the SkinLovers Services, the Receiving Party will destroy all copies of the Confidential Information of the Disclosing Party in any form which is in the possession of or under the control of the Receiving Party and if required by the Disclosing Party certify that all such Confidential Information has been destroyed.

 

(b)           “Confidential Information” means all information relating to either party or to such party’s business, operations, products, sales, customers, trade secrets, technology or financial position to which access is obtained as a consequence of entering into this Agreement which is treated by the Disclosing Party as being confidential, but excludes information which:

 

(i)             is publicly known through no fault of the Receiving Party;

(ii)            is already in the rightful possession of the receiving Party prior to its receipt from the other Party;

(iii)           is received lawfully from a third party; or

(iv)           is required by law to be disclosed or required to protect or defend the rights of SkinLovers.

 

8.             Ownership:

 

(a)           All right, title and interest, including copyright and other intellectual property rights, in the SkinLovers Services and all software, content, data and materials relating to or used in conjunction with the SkinLovers Services or created from using the SkinLovers Services, are, will be and will remain the property of SkinLovers or our third party suppliers or contractors, and you acquire no ownership of copyright or other intellectual property rights or proprietary interest in the SkinLovers Services or such software, content, data or materials or copies thereof.

 

(b)           Except for the licence granted in these Terms, nothing contained in these Terms constitutes a licence, sale or transfer of any of those intellectual property rights or a waiver of SkinLovers’s rights under any copyright law or any other law.

 

(c)            If you have any ideas or concepts in relation to the SkinLovers Services or any software or content used in conjunction with the SkinLovers Services, including on how to improve them, please advise SkinLovers.  You agree not to modify, design, adapt, update, develop or create any work derived from or based on the SkinLovers Services or any software relating thereto in whole or in part but, if you do, you must immediately notify SkinLovers of any such derivative work, including any enhancement, modification, revision, abridgement, condensation, expansion, collection, application, compilation and/or any other form which such software or service may be integrated, transformed, adapted or otherwise used, and such ideas, concepts or derivative work will automatically vest in and be owned by SkinLovers. You agree to sign any documents to assign, transfer or vest any such ideas, concepts or derivative work to SkinLovers and upon failure to do so, you appoint a director of SkinLovers to sign any such documents on your behalf.  SkinLovers will have no obligation to grant you any rights in any such ideas, concepts or derivative work.

 

(d)           All trade marks, registered or unregistered, used in relation to the SkinLovers Services are owned by SkinLovers and you are not permitted to use such trade marks without prior written consent of SkinLovers.

 

9.             Term and Termination:

 

(a)           This Agreement is effective from the time of registration or access or use of the SkinLovers Services until terminated in accordance with these Terms.

(b)           You may cancel your account or terminate this agreement at any time on your request to SkinLovers. If you cancel your account, this agreement automatically terminates.

(c)            Your rights provided in accordance with these Terms will terminate immediately upon cancellation of your account or termination of this Agreement and you must immediately cease using the SkinLovers Services.

(d)           In addition to any other provisions contained in this Agreement, you agree that SkinLovers may at any time and upon written notice to you, terminate this agreement and your access to the SkinLovers service, or suspend or restrict your access to the service in whole or in part without any liability to you whatsoever, if you breach this agreement or SkinLovers determines in its opinion that terminating your Membership is advisable for security reasons, to protect SkinLovers from liability or protect its rights, or for the continued normal and efficient operation of the SkinLovers Services, or if SkinLovers has reason to believe that your use of the SkinLovers service is in a manner that may be unauthorised or may subject SkinLovers to a claim by a third party, or may breach any law or any SkinLovers policy or these Terms or if SkinLovers has reason to believe that you are breaching any law or any right of a third party. SkinLovers will confirm any such termination of this agreement or any suspension or cancellation of Membership by subsequent notice.

(e)           Notwithstanding any other clause contained in this Agreement, this Agreement automatically terminates if you fail to comply with these Terms and SkinLovers reserves the right to suspend or discontinue providing the SkinLovers Services in its discretion with or without notice.

(f)            SkinLovers will not be liable to you or to any third party for any change or modification to these Terms or for any suspension or discontinuance of the SkinLovers Service whether with or without notice.

 

10.             Service and Support Policy:

 

(a)           Availability of the SkinLovers Services: The SkinLovers Services are secure and highly reliable which maximises its availability and functionality but:

(i)             you acknowledge that there are certain security, corruption, transmission error and access availability risks associated with using the Internet and you expressly assume such risks and accordingly, the SkinLovers Services may not be available on occasions due to the Internet and you expressly acknowledge that SkinLovers is not responsible for any such Internet access or services;

(ii)            scheduled outages are required from time to time for technical reasons and will occur at times of minimum user traffic and will on average have the minimum schedule outages per year as possible for the minimum time possible;

(iii)           the SkinLovers Service may be subject to unscheduled outages or down time that could affect your ability to use the SkinLovers Services or which may cause delays for you, and SkinLovers will use commercially reasonable efforts to restore the SkinLovers Service after any such unscheduled outages or down time.

(b)        SkinLovers servers are operated from data centres with 24×7 monitoring of hardware, networks and physical environment, Skin Lovers takes all reasonable care to secure the Skin Lovers Services by implementing detecting, monitoring and blocking intrusions or hacking attempts, preventing unauthorised access.

 

(c)            Response times and the action proposed to be taken by Skin Lovers to resolve your problem or support request is based on an assessment of the impact of the reported technical problem on your business. The more serious the business impact, the higher the assigned priority and upon placing your support request in respect of the SkinLovers Services, SkinLovers will respond and inform you of the approximate time it will take to provide resolution to your problem.

 

SkinLovers, in responding to your support request regarding the SkinLovers Service, will endeavour to respond as soon as possible in the circumstances.

 

Service levels may vary from time to time, at the discretion of SkinLovers and SkinLovers may limit or terminate any support services being provided if, in the reasonable opinion of SkinLovers, you use the support services in an abusive or frivolous manner, including but not limited to a high number of calls concerning previously resolved problems, repeated questions where the answer can be easily found in related documentation or on the SkinLovers web site or the raising of issues not connected to technical support.

SkinLovers is not required to provide support services relating to problems arising out of or in connection with use of the SkinLovers Services in a manner inconsistent with these Terms or because of negligence, misuse, damage or accident by you or modification of the SkinLovers Services or any software relating thereto by you, or faults or conflicts in or because of your computer or your hardware or software, or if you are not using the SkinLovers Services in accordance with SkinLovers’s directions or in relation to any unauthorised use of the SkinLovers Services or you have failed to pay any money due under these Terms or in relation to defects, errors or malfunctions resulting from any other reason whatsoever including failure or fluctuation of electrical supplies, air conditioning or humidity control, hardware failures or natural disasters.

 

SkinLovers will use commercially reasonable endeavours to provide support services promptly in a professional manner, but cannot and does not guarantee that every question or problem raised by you can or will be resolved and gives no warranty to that effect.

 

(d)           You will not receive any refund or credit in connection with any downtime, outages or failure or deficiency of availability of the SkinLovers Services.

 

11.           Privacy:

(a)           By entering into this Agreement, you agree that SkinLovers may collect, retain and use your personal information, including your name, address, e-mail address, location and credit card information in accordance with the SkinLovers Privacy Policy. In addition, SkinLovers acknowledges that it will take all reasonable steps to protect any encrypted information sent or stored through or by the SkinLovers Service from third party misuse, loss or unauthorised handling.

(b)           Please see the SkinLovers Privacy Policy (located at www.SkinLovers.com) which is incorporated into this Agreement by reference.

 

12.           Disclaimer of warranty, limitation of liability, indemnity:

 

(a)           To the maximum extent permitted by any relevant law, and notwithstanding anything contained in these Terms to the contrary, the SkinLovers Services and any third party software and services are provided “as is” with no warranty whatsoever, whether expressed or implied, and SkinLovers expressly does not warrant that the SkinLovers Service or its operation will be error free or uninterrupted or free from other failures.

 

(b)           In addition to your agreement to the disclaimer of warranties contained in this Agreement, you agree that in no event will SkinLovers be responsible for or liable to you or any third party for any loss, claim, liability, injury, damage, cost or expense of whatsoever kind, (“such loss”), including any indirect or consequential loss arising from the use of the SkinLovers Services even if SkinLovers has been advised of the possibility of such loss, or that you may incur or suffer because of, or when using, or the inability to use, the SkinLovers Services, including such loss in relation to security, reliability, timeliness and performance of the SkinLovers Services or any third party software or services, loss of profit, loss of goodwill, loss of data, loss of business profits or revenue, loss of opportunity, business interruption, loss of information, incorrect information contained in the website or the SkinLovers Services, the SkinLovers Services not working for any reason whatsoever, computer failure or malfunction, the infringement of rights of a third party, the messages sent to you and the content contained in messages received by you or sent by you, false information or advice, non-confidentiality of, or unauthorised disclosure, use or manipulation of your password, digital certificates or account information, spam or viruses contained in messages or the infection of your computer with spam or viruses, your failure to send or receive messages or store messages, or the unauthorised access to your or others’ messages, the misdelivery or untimely delivery of any messages or other information, negligence or misuse of any kind whatsoever by any person or by us, accuracy of any information provided, your reliance on any digital signing or digital certificate or any information contained therein being stolen or compromised, work stoppage, suspension or cancellation of your account or interruption of the SkinLovers Services, non response or delayed response in the provision of any support services, outages or down time in relation to the SkinLovers Services or the non refund of any fees as a result thereof, or in relation to defects, errors or malfunctions resulting from any other reason whatsoever or any similar act or forbearance to those set out in this clause. You understand and agree that you use the SkinLovers Services and all third party software and services made available or in conjunction with or through the SkinLovers Services, at your own discretion and risk and that you will be solely responsible for any such loss from the use of the SkinLovers Services or any third party software or services.  You agree that SkinLovers’s entire liability and your exclusive remedy with respect to the SkinLovers Services and/or any breach of this Agreement by SkinLovers is solely limited to the amount you paid for the SkinLovers Services.

(c)            You indemnify and covenant to keep indemnified SkinLovers against any such loss, including legal fees, suffered or incurred by SkinLovers caused or arising in connection with or as a result of your use of the SkinLovers Services, or your failure to perform your obligations under this Agreement. This indemnity is a continuing obligation, separate and independent from other obligations under these Terms and survives beyond cancellation of your account or termination of this Agreement.

(d)         The information contained herein by SkinLovers or any third party should not be considered medical advice, and is not intended to replace a consultation with a qualified physician.  You are advised to consult your physician concerning medical advice and/or a treatment.

(e)         Skin Lovers does not endorse or make any claim to the efficacy, appropriateness or suitability of any product or Service/treatment described within this website or in any publication on any website linked to this website. The materials and information provided on this website are provided without any representations or warranties of any kind either expressed or implied.

(f)         Product packaging may vary from pictured image from time to time, however quantity, ingredients and size will always remain the same.

 

13.           Miscellaneous provisions:

(a)           This agreement is governed by the law in force in Victoria Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

(b)           No provision contained in this Agreement will be deemed waived unless such waiver is in writing and signed by SkinLovers. The failure of SkinLovers to exercise or enforce any right or provision contained in this Agreement does not constitute a waiver of such right or provision.

(c)            These Terms, together with any documents, policies, price schedules or other supplemental documents incorporated in these Terms by reference, constitute the entire agreement between you and SkinLovers relating to its subject matter and supersede any other understandings, communications, representations or advertising relating to the SkinLovers services.

(d)           If any provision contained in this Agreement is or becomes invalid, void or unenforceable, then such provision is to be construed as severed and the remainder of the terms will continue in full force and effect.

(e)           Neither party is liable to the other for any failure to perform any of its obligations (except payment obligations) under this Agreement during any period in which such performance is delayed by circumstances beyond its reasonable control.

(f)            You may not assign or transfer any of your rights or obligations under this Agreement to a third party without the prior written consent of SkinLovers. SkinLovers may assign this Agreement. Any attempted assignment by you terminates this Agreement.

(g)           Except as otherwise provided in this Agreement, all notices and other communications to you will be in writing or displayed on our web site or in the SkinLovers Services or by mail or email to you and will be deemed to have been received by you on the date posted on the website or in the SkinLovers Services or on the date sent to you by email or mail.

14.           SkinLovers Customer Contact:

If you would like to contact SkinLovers for any reason, please call 1300 LoveIt (in Australia only), or email orders@SkinLovers.com.au.

 

Privacy Statement

 

SkinLovers is committed to ensuring the privacy its clients. The following policy statement applies to Find And Follow.com.au and all associated web sites.

 

What Data is Stored

 

SkinLovers web site requires each subscriber to provide information such as name, mobile number and email addresses required to enable the SkinLovers system to operate.

Subscribers also need to provide credit card information, but this is not stored on SkinLovers servers.  PayPal (www.paypal.com) manages all SkinLovers billing services.

 

How We Use Your Information

 

The information may be used by us for billing purposes, or to contact you about system status. We may also use this information to send registered users information about our company or product information from our partners. Users can opt-out of receiving promotional information at any time (see the opt-out section below). We will never contact your employees, clients or suppliers or share this information with any 3rd party without your authorization. If fundamental changes are made to the way that we use Personal Information, then we will undertake to notify users via email.

 

Security

 

To ensure security of your information, SkinLovers has security measures in place to protect the loss, misuse and alteration of the information under our control, including encrypting all information passing over the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Find And Follow cannot ensure or warrant the security of any information you provided to us, and you do so at your own risk. Once we store your data, we make our best effort to ensure its security on our systems.

 

 

IP Address

 

Like most Internet sites, we may use your IP address to help diagnose problems with our services, and to administer our Web site. Your IP address may be used to gather broad demographic information to generate statistics for internal use. Any third party use of this information is in aggregate and never relates to you individually.

 

Secure Transactions

 

To make sure you’re in a secure area before inputting your personal details, the bottom right hand corner of your internet browser should display a LOCKED padlock icon. This will make sure that the information you send to us will be encrypted and only we can decrypt it.

The reason for this is because we are the authorised owners of the domain so therefore any encrypted files coming out the secure area can only be decrypted by us. Anyone who tries to intercept the file will only be able to view a file which contains scrambled data. It will make no sense to anyone, no matter how hard they try to decrypt it.

Please note that you only need to be in a secure area of a web site when you are entering and sending sensitive information, more specifically login and your credit card information.

 

 

Digital Certificate

 

There is also one more step to guarantee that your information will be sent to us securely and not intercepted. When you’ve entered the secure area where you’re asked to submit credit card information, double click the locked padlock to find the digital certificate.

 

Cookies

 

Our site may use site-specific cookies to assist with auto login or other user selected features. However, cookies do not need to be enabled in your browser software to use the website.

 

Links to other sites

 

Links to other sites may be provided for convenience and SkinLovers is not responsible for the privacy practices or the content of any referenced Web sites. However the user is encouraged to read the privacy policy of any linked site.

 

Third Party Access

 

SkinLovers may engage other companies and individuals (“subcontractors”) to perform functions on its behalf, such as payment processing, order fulfilment, marketing programs and customer service. SkinLovers may share your information with such subcontractors in order to perform these and other functions, but such subcontractors may not use your personal information for other purposes, unless you agree.

 

How to Opt-out

 

Users may opt-out of receiving optional information from us or our partners at any time by notifying us by following the opt out instructions on the message we have sent to you.